Director of IT Infrastructure

Phoenix, AZ, USA

Job Type


Essential Duties and Responsibilities:

  • Continuously evolve and execute a multi-year data & services strategy and roadmap to provide best-in-class personalized customer experience

  • Maintain a strong track record of delivering data capabilities and services, anticipate and address risks/issues in effective manner, identify & resolve conflicts and challenges in timely manner, embrace & adjust agile delivery methodology to establish a consistent, efficient and effective delivery cadence

  • Understand/anticipate rapidly evolving industry & business trend; establish and articulate linkages with data capabilities; adjust and articulate product roadmap to support business need in a compelling manner to get buy-in across many teams

  • Provide data capabilities and infrastructure to help with refining business strategy through meaningful and data driven business insights. Periodically articulate business impact of the data services and capabilities across many levels in the business unit

  • Identify, understand, and anticipate industry and competitive changes in the Radiology Health industry. Understand and apply new/radical technology/capability trends and methodologies into product roadmap and backlog

  • Collaborate across other partners/teams to define data capability & services capabilities & outcomes with clear metrics and targets for the product segment to deliver customer value while making appropriate tradeoffs with schedule and capacity usage

  • Inspire, Trust, Enable, Help, Educate (& Learn from) a team of Product Owners and Product Managers across multiple global locations, to deliver and continuously optimize data services and solutions.

  • Establish and maintain strong relationship and partnership with peers in other capabilities and business units to ensure customer centric outcome at enterprise level.


  • Bachelor's degree in computer science, mathematics, engineering,

  • Over 10 years of experience in leading projects/team in a global/complex/fast paced environment and executing complex projects. Strong Health Industry experience or retail industry experience with big data environments desirable

  • Experience in managing large distributed WANs and Data Center Operations

  • Experience with Cloud Migration

  • Proven track record of driving innovation and business metrics with a customer-first mindset in a fast paced environment;

  • Strong analytical and product development or product management skills with demonstrated ability to prioritize, track, and deliver results and lead teams;

  • Proved track record of executing complex initiative in a Collaborative & Assertive manner and driving innovation and change management

  • Demonstrated ability & track record to meet aggressive deadlines, thriving in a complex fast paced, team-oriented environment with rapidly evolving business demands;

  • Proven track record of leading, influencing, working with cross functional teams with differing objective to drive consistent business outcome

  • Demonstrated track record of engaging, persuasive, inspiring and effective communication across many levels in a complex/global business

  • Proven track record of empowering/inspiring team to drive extra-ordinary outcome as well as working in a hands-on manner to drive a team in a fast paced environment

  • Knowledge of and experience with Agile, LEAN, and Design Thinking principles