Rewards Manager

Phoenix, AZ, USA (Remote)

Job Type


Role Summary:

The Rewards Program Manager will join the Brand Engagement team, a group of creative, fun, and highly-motivated teammates tasked with cultivating brand loyalty among customers and retail partners. Under the direction of Brand Engagement leadership, the Rewards Program Manager will help drive positive engagement, loyalty, and retention.

Essential Duties and Responsibilities:

  • Monitor and review rewards program performance for new opportunities to increase

  • engagement

  • Identify priority customer segments and strategies for driving business objectives

  • Continually work with key stakeholders to advance the program and its rewards offerings

  • and experiences

  • Partner with IT to implement program changes

  • Optimize marketing of the program through all channels

  • Manage program roadmap and consolidate business and program objectives


  • Bachelor’s degree with emphasis in business or marketing or equivalent years of

  • experience

  • 3+ years of experience in the operation and management of loyalty programs or other

  • marketing programs

  • Excellent skills in project management, problem-solving, and financial modeling

  • Ability to work across a diverse stakeholder environment

  • Ability to provide strategic recommendations to senior leadership