Job Overview: We are seeking a highly skilled and experienced Senior Software Project Manager to join our organization. As the Senior Software Project Manager, you will be responsible for overseeing the successful integration of Microsoft Dynamics 365 and Salesforce. You will work directly with the D365 vendor and collaborate with cross-functional teams, including IT, Sales, and other stakeholders, to ensure the effective integration of the two systems and deployment of appropriate solutions that meet the organization's strategic objectives. The ideal candidate has extensive experience in project management, D365 and Salesforce integrations, and a deep understanding of sales processes.
Lead and manage end-to-end Salesforce/D365 integration projects, including planning, scoping, scheduling, budgeting, resource allocation, and risk management.
Collaborate with key stakeholders to define project goals, objectives, and success criteria, ensuring alignment with organizational strategy and business needs.
Conduct thorough analysis of existing Sales processes and systems, identify gaps, and develop recommendations for D365 system configuration and integration.
Guide and advise stakeholders on best practices for implementing and optimizing functionalities and modules to meet business requirements.
Manage project teams, including internal and external resources, ensuring effective communication, coordination, and collaboration throughout the project lifecycle.
Monitor project progress, track milestones, and proactively address issues and risks to ensure timely delivery within budget and scope.
Develop and maintain project documentation, including project plans, status reports, change requests, and other project-related artifacts.
Coordinate testing and quality assurance activities, ensuring the system meets functional and technical requirements and user acceptance criteria.
Facilitate training sessions and workshops for end users to ensure a smooth transition and adoption of the Workday system.
Stay up to date with D365 and Salesforce releases, new features, and industry trends, providing recommendations for system enhancements and continuous improvement.
Bachelor’s degree in Business Administration, Information Systems, or a related field. Relevant project management and software certifications are a plus.
Proven experience as a Project Manager, specifically in leading Salesforce and/or D365 integration projects from initiation to successful deployment.
Demonstrated expertise in project management methodologies and tools, with a track record of successfully delivering complex projects on time and within budget.
Excellent analytical and problem-solving skills, with the ability to identify and resolve project-related issues effectively.
Strong communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization.
Experience managing external vendors and cross-functional project teams, fostering a collaborative and results-oriented work environment.
Proactive and self-motivated, with the ability to prioritize tasks, manage multiple projects concurrently, and adapt to changing priorities.
Knowledge of HR processes and practices, with an understanding of industry best practices for HR systems and technology.
Ability to travel as needed to support project activities.
Six-Sigma Certification a Plus