The Technical Project Manager coordinates and directs all activities and personnel involved in
the implementation and completion of projects and contracts, including but not limited to, design, scheduling, new properties, business expansion, budget, second level support and regulatory compliance.
Essential Duties and Responsibilities:
Manage, organize, coordinate, and monitor activities and functions of development projects in cooperation with other departments and outside agencies, contractors, and vendors.
Consult with business staff to develop understanding of the complex and varied business needs required by the project. Understand the role of the project in the big picture and determining how changing business needs will affect the project.
Review and approve requested system changes and develop a change management plan. Communicate changes and issues to all levels.
Conduct research and analyze business needs, and the effects and results of the project. Develop and write detailed user requirements, documentation, and workflow. Negotiate plans, time frames, and risks while ensuring the project sponsor understands the final results of the project.
Develop project plan and schedule, budgets, work and labor utilization, and cost estimates and projections.
Build effective relationships with business units to develop a “joint” vision. Act as a liaison with IT and outside departments and/or vendors as appropriate in support of the systems. Work cooperatively with IT departments to ensure the project sponsor’s needs have been met and to facilitate project implementation and completion.
Interact with governmental/regulatory agencies to obtain necessary approvals and to ensure regulatory compliance.
Analyze and prepare written reports, timelines and graphics on project performance and communicate project status to all.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Minimum five (5) years’ experience with project management, business operations or systems development or the equivalent combination of education and experience.
High level of computer literacy with spreadsheets, word processing, project management and database software (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software).
Knowledge of research methods and report presentation. Use and interpret graphical information such as construction plans, schematic drawings, wiring diagrams, flow charts, layouts and project management applications.
Well-developed communications skills – oral written, listening. Produce written documentation with clearly organized thought, Explain information in a clear and understandable manner to non-technical persons. Good analytical and negotiation skills and close attention to detail. Excellent project management skills, including the ability to lead, facilitate and organize. Must have excellent leadership, interpersonal and motivation skills.
Prepare and monitor project resources, budgets, and expenditures. Ability to keep projects on track and within budget. Must know the basic Project Process and deliverables.
Learn quickly when facing new problems; a relentless and versatile learner; open to change; analyze both successes and failures for clues to improvement; experiment and be creative in finding solutions; enjoy the challenge of unfamiliar tasks and quickly grasp the essence and the underlying structure.
Ability to recognize personal skills, abilities, limitations, and strengths, taking appropriate action to pursue developmental activities and seeks assistance from others prior to job difficulties.
Create strong morale and spirit in his/her team; shares wins and successes; foster open dialogue; let people finish and be responsible for their work; let subordinates present to senior management; act as if real success is the success of the whole team; and create a feeling of belonging in the team.
Prefer professional Project Management Certification.