Technical Systems Admin III

San Diego, CA, USA (Remote)

Job Type


Essential Duties and Responsibilities:

  • Identifies opportunities to upgrade and improve service and coordinates such activities ensuring maximum system availability and integrity while minimizing user impact.

  • Collaborates with system administrators, database administrators, application support; designing hardware/software configuration to ensure maximum performance and reliability remaining compliant with vendor requirements.

  • Plans for recovery or fallback to prior versions in the instance of unforeseen issues or substantial delays in upgrade duration.

  • Develops training materials and/or trains application support staff on database changes and assists in the development of application test plans that target operating system and layered product changes ensuring application and database integrity.

  • Plans and estimates system downtimes necessary to execute system upgrades taking into consideration application and database resources needed. Identifies alternative approaches to minimize system downtime.

  • Provides Input into performance evaluations of Technical Systems Administrators. Mentors other staff members and teams regarding applications and business operations as it relates to the system.

  • Trains new IS staff in system functions and operations in order to maximize user effectiveness and utilization of systems and ensures staff is cross-trained on multiple applications and systems as required.

  • Reviews the need for refresher or update training at least once annually and provides or coordinates training as required with management.

  • Independent worker with ability to make sound judgments based on a wide spectrum of distinct issues and work with no supervision.

  • Documents cause and effect for anomalies and identifies preventive measures.

  • Proposes and implements creative solutions to operational and infrastructure issues with follow-through to resolution.

  • Identifies opportunities for data archiving and purging and deduplication.

  • Ensures that available archiving and purging activities are implemented per company business decisions.

  • Ensures Tests validity of backups by performing regular recovery drills ensuring all databases are fully recoverable.

  • Ensures that solid system back-ups are in place before major changes to systems (upgrades, downtimes, etc)

  • Analyzes root cause and works to ensure preventive measures are implemented to avoid future integrity issues.

  • Participates in appropriate forums to ensure the implications of proposed application, operating system, infrastructure and database additions and modifications will have no adverse impact on system performance or availability.

  • Verifies all change management policies and procedures are adhered to for all changes that affect the database.

  • Abide to and enforce ISD policies for migrating changes to all test and production environments.


  • BS or BA in computer science or related field OR 3 of the following certifications:

  • HP Certified Systems Engineer (CSE); OpenVMS; HP Acredited Systems Engineer (ASE) - HP StorageWorks; IBM Certified Advanced Technical Expert - Power Systems with AIX; Brocade Certified SAN Manager (BCSM); SNIA Certified Storage Networking Expert (SCSN-E); NetApp Certified Elite Professional Certification NCEC; NetApp Certified Support Engineer NCSE; Microsoft Certified IT Professional Enterprise Messaging; Microsoft Certified IT Professional Enterprise Administrator; Microsoft Certified IT Professional Server Administrator; Citrix Certified Enterprise Engineer (CCEE); Citrix Certified Integration Architect (CCIA)

  • Ten (10) years of experience architecting, implementing, managing and supporting server infrastructure within a 7x24 enterprise environment that includes support of multiple Data Centers with approximately 2500 servers.

  • Strong understanding of IT architecture/engineering, system sustainability, system development lifecycle and structured analytical/diagnostic skills within a high availability/reliability enterprise environment.

  • Ability to develop and document architectural solutions using diagrams, written descriptions and presentations, with ability to communicate and present results to peers and leaders.

  • Deep knowledge and operational experience with a variety of server technologies including MS Windows OS, operating on HP, IBM and Cisco UCS HW platforms.

  • Experience with Unix platforms and development of Unix scripting for reporting and automation.

  • Experience implementing and operating VMWare virtualized and physical server environments.

  • Experience managing and monitoring server/storage environments using native technology tools, and other monitoring tools such as vCenter, What’s up Gold, Solarwinds, Turbonomics, Riverbed and equivalent. Familiarity and experience with SAN solution technologies such as NetApp, HP, EMC and Brocade or Cisco switching fabrics.

  • Familiarity and experience with Citrix solution technologies.

  • Self-directing individual demonstrating teamwork, organization skills and a well-structured working approach given multiple priorities.

  • Experience migrating technologies and applications within and between data center environments.

  • Ability to coordinate the activities of multiple stakeholder teams, including customers, and multiple technical teams.